Returns & Refunds – Nervo Flow

🛡️ 60-Day Money-Back Guarantee

We stand behind every bottle of Nervo Flow. If you're not completely satisfied with your purchase for any reason, you have 60 days from the date of purchase to request a full refund — no questions asked.

Eligibility for Returns

To be eligible for a return and refund, the following conditions must be met:

Your request must be submitted within 60 days of your original purchase date.
You must provide your order number and the email address used at checkout.
Both opened and unopened bottles are eligible for return under our guarantee.

How to Request a Refund

To initiate a return, please follow these steps:

Contact our support team through the Contact page with your order number and reason for return.
Our team will respond within 1–2 business days with return instructions.
Ship the product(s) back to the address provided by our support team.
Once your return is received and inspected, your refund will be processed within 3–5 business days.

Return Shipping Address

Once your return is authorized by our support team, please ship the product(s) to our fulfillment center at:

Nervo Flow Research — Returns Department
Returns66
19655 East 35th Drive, Suite #100
Aurora, CO. 80011
United States of America
Phone: (888) 378-3890

We recommend using a trackable shipping service and keeping your tracking number, as we cannot guarantee receipt of returned items.

Refund Processing

Approved refunds will be credited back to the original payment method used at the time of purchase. Please allow 3–10 business days for the refund to appear on your statement, depending on your financial institution.

Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in cases where the product was received damaged or incorrect. In those cases, we will provide a prepaid return label at no charge to you.

Damaged or Incorrect Items

If you received a damaged, defective, or incorrect item, please contact us immediately through the Contact page with your order number and photos of the item. We will arrange a replacement or full refund at no cost to you.

Non-Refundable Situations

Refunds will not be issued for:

Requests made after the 60-day guarantee window has expired.
Products purchased from unauthorized third-party sellers.

Contact Us

If you have any questions about our return policy, please don't hesitate to reach out via our Contact page. We're happy to help.

Returns & Refund Policy